LAVAN Credibility · How an assessment works
From application to Trust Passport, step by step.
What a business submits, who checks it, how it is scored, and what it holds at the end. Nothing in the process is hidden from the business being assessed.
Before you begin
What a business brings.
An assessment is built on documents, not on a questionnaire alone.
A business profile
What the business does, where, and since when.
Registration details
Its legal registration, which is checked against the registry.
Financial records
Statements, management accounts and the records behind them.
Supporting documents
Governance, tax, operational and commercial evidence.
The governed pathway
Five stages.
Each stage leaves a record of what was done and on what evidence.
- 01
Application and intake
The business submits its profile, records and supporting documents through the secure portal.
An assessment is opened
- 02
Assessment and verification
A LAVAN assessor reviews the evidence domain by domain. Every answer records what it was checked against, and by whom.
A reviewed evidence file
- 03
Scoring
The scoring engine produces a 0–1000 Business Credibility Score and five further decision scores.
Six decision scores
- 04
Passport issuance
A Trust Passport is issued with a verification link, valid for 12 months, and shared at the business’s discretion.
A Trust Passport
- 05
Ongoing monitoring
Scores are recomputed when the evidence behind them changes: a document verified, financials updated, a new assessment.
A record that stays current
What the business receives
More than a number.
The passport belongs to the business. It decides who sees it.
- A Trust Passport
- A standardized credibility record in a form institutions can read.
- Six decision scores
- A headline score and five more, each answering a different question.
- Results by domain
- All ten assessed domains, including any that were flagged as weak.
- An improvement roadmap
- What to address, in order, to strengthen the next assessment.
- A verification link
- A public address where anyone shown the passport can confirm it.
Safeguards
What keeps an assessment honest.
- 01
A person reviews it
Every domain is reviewed by an assessor against the documents provided.
- 02
Provenance is recorded
Each answer notes what it was checked against, and by whom.
- 03
Weaknesses are shown
A weak domain is flagged on the passport, not averaged away.
- 04
It expires
Every certificate states its issue and expiry dates.
Getting ready
Five things an assessor will want to see.
If any of these is hard to answer today, that is useful to know before you start.
- 01Who owns and directs the business, and where is that recorded?
- 02Do the financial records reconcile to the bank?
- 03Are registrations and tax filings current?
- 04How are decisions and controls documented?
- 05Can your customers and contracts be evidenced?
A credibility assessment describes the evidence a business has provided and how far it has been verified. It is not a credit rating, an audit or a guarantee, and it does not predict performance.